Privacy Policy

We at Feto IVF Fertility Centre (“we”, “us”, “our”) are committed to protecting the privacy of our patients, website visitors, and all users (“User”, “you”) of our website www.fetoivf.com and our services. This Privacy Policy describes how we collect, use, share, and protect personal information you provide through our website, during appointments, or via other interactions with us.

1. What Information We Collect

Information You Provide Directly:

• Name
• Email address
• Phone number
• Postal address
• Medical history and fertility-related health records
• Insurance/payment details
• Appointment preferences

Information Collected Automatically:

• Device and browser type
• IP address and location data
• How you interact with the website (pages visited, links clicked, etc.)

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2. How We Use Your Information

We may use your personal information to:

• Provide fertility consultations, diagnostics, treatment planning, and follow-up
• Schedule, confirm, and manage appointments
• Process payments and insurance claims
• Maintain accurate medical/legal records
• Communicate with you regarding treatment, reminders, and feedback
• Improve our services, website usability, and patient experience
• Ensure compliance with applicable healthcare regulations and legal requirements

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3. With Whom We May Share Your Information

We do not sell or rent your personal data. We may share information when necessary:

• With our fertility specialists, clinic staff, and administrative team for the purposes of treatment and care
• With insurance providers to process claims
• With third‑party service providers who help us operate our website or provide support (under confidentiality agreements)
• When required by law, such as in regulatory or public health matters

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4. Patient Rights

You have the following rights regarding your personal data:

• Access: Request access to the data we hold about you
• Correction: Ask us to correct or update inaccurate or incomplete information
• Data Portability: Request your data in a structured, commonly used, machine‑readable format
• Deletion: Request deletion of your data, where legally permissible
• Restrict Processing / Object: Limit or object to our use of your data under certain circumstances

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5. Sensitive Information & Consent

Because fertility and reproductive health information is sensitive in nature, we treat this data with the highest level of confidentiality and security. By providing this information, you consent to our use of it for diagnosis, treatment, billing, and care coordination purposes.

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6. Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. Access to personal and medical data is limited strictly to those who require it for care or administrative purposes.

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7. Retention

We retain your personal and medical records for as long as necessary to provide services and fulfill our legal and regulatory obligations. Once the retention period expires, your data is securely deleted or anonymized.

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8. Changes to Policy

We may revise this Privacy Policy from time to time. If any material changes are made, we will update the policy on our website and revise the “effective date” accordingly.

9. Contact Us

If you have any questions, wish to exercise your rights, or would like to raise a concern, please contact us:

Email: fetoivf@gmail.com
Phone: +91 84311 20000
Address: Feto IVF Fertility Centre, 3rd floor, JS Empire, 1221, Trichy Rd, Nadar Colony, Coimbatore, Tamil Nadu 641018